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Frequently Asked Questions


General Questions


What areas do you serve?

We proudly serve South Jersey, Philadelphia, and surrounding areas. Events outside our standard service area may include a small travel fee.


What types of events do you do?

We provide entertainment for:

  • Weddings

  • Birthday Parties

  • Graduation Parties

  • School Events

  • Corporate Events

  • Festivals

  • Community Events

  • Sweet 16s

  • Baby Showers

  • Bar & Bat Mitzvahs

  • Church Events

  • Fundraisers

  • Holiday Parties

If you're celebrating, we can help make it unforgettable.


How far in advance should I book?

We recommend booking as early as possible. Popular weekends often fill several months in advance.


How do I reserve my date?

Simply complete our booking form and pay the required retainer. Once received, your date is officially reserved.


Is the retainer refundable?

No. The retainer reserves your date and is non-refundable.


When is the remaining balance due?

The remaining balance is due before your event begins.



Photo Booth FAQ


What comes with every photo booth rental?

Depending on your package, rentals may include:

  • Professional photo booth

  • Unlimited sessions

  • Custom photo template

  • Fun props

  • Professional backdrop

  • Digital gallery

  • Instant sharing

  • Friendly booth attendant

  • Setup and breakdown


Can the photo template be customized?

Absolutely.

We customize your template with:

  • Names

  • Event date

  • School logos

  • Wedding themes

  • Company branding

  • Colors

  • Special graphics

Every event is unique.


Do guests receive digital copies?

Yes!

Guests can instantly receive their photos digitally, and you'll also receive access to the complete gallery after the event.


How much space is required?

We generally recommend an area approximately:

10' x 10'

with access to a standard electrical outlet.


How long does setup take?

Usually between 45–60 minutes.

We always arrive early so everything is ready before your guests arrive.



Foam Party FAQ


What is a foam party?

A foam party uses a professional foam cannon to create mountains of clean, cool, fluffy foam that guests can dance and play in.

It's safe, exciting, and unforgettable for kids and adults alike.


Is the foam safe?

Yes!

Our foam solution is:

  • Biodegradable

  • Non-toxic

  • Hypoallergenic

  • Environmentally friendly

The foam is specifically designed for professional foam events.


Will the foam stain clothing?

No.

The foam washes away easily with water and does not normally stain clothing.


Does the foam make the ground slippery?

Like any water activity, wet surfaces can become slippery.

We always recommend foam parties be held on:

  • Grass

  • Level pavement

  • Driveways

  • Parking lots

We avoid steep hills or unsafe surfaces.


Can foam parties be held in a pool?

Yes!

Foam parties can be held around or even in many pools depending on the setup.

We'll discuss the best placement during booking.


What do you need for setup?

We provide the equipment.

You simply provide:

  • Water source

  • Standard electrical outlet

  • Setup space

We'll handle the rest.


How long does setup take?

Usually around 30–45 minutes.


Can adults enjoy foam parties?

Absolutely!

Foam parties are becoming extremely popular for:

  • Adult birthdays

  • College events

  • Company parties

  • Summer parties

  • Festivals


Weather Policy


What happens if it rains?

Safety comes first.

If weather prevents your outdoor event, we'll work with you to:

  • Reschedule (subject to availability)

  • Move indoors if possible

We monitor weather closely leading up to every event.



Payment Questions


What payment methods do you accept?

We accept most major payment methods, including:

  • Credit Cards

  • Debit Cards

  • Electronic Payments

Additional options may be available upon request.


Can I make payments?

Yes.

As long as your balance is paid before the event, we're happy to work with you.



Setup & Logistics


Do you need electricity?

Yes.

One standard electrical outlet is typically all we need.


Do you provide attendants?

Yes.

A trained team member remains onsite during your rental to ensure everything runs smoothly.


Are you insured?

Yes.

We carry liability insurance, and certificates of insurance (COIs) can be provided upon request for schools, venues, municipalities, and corporate events.



Cancellation Policy

What happens if I need to cancel?

Retainers are non-refundable.

If circumstances allow, we'll do our best to work with you on rescheduling based on availability.

 

Still Have Questions?

We're happy to help!

Contact us anytime and we'll answer any questions you have about planning the perfect event.

📧 Email: savethememorypb@gmail.com
📱 Phone: 609-289-6734
📍 Serving South Jersey & the Philadelphia Area

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